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Fourth Consecutive Year With Top Customer Service Rating For Insurance Brokerage Firm

An insurance broker known for its exceptional customer service has earned recognition for the fourth year in a row. H&H Insurance Brokers (HHIB) operates in the North of England, Scottish Borders, and Wales, and was awarded the Platinum Trusted Service Award by Feefo, a company that collects and analyzes customer reviews.

Feefo awards businesses with the highest customer ratings and the number of collected reviews. Companies that meet the strict standard receive this top accreditation.

HHIB recently won another honor as the Independent Insurance Broker of the Year at the 2022 Insurance Times Awards, a premier industry event that recognizes the best in the general insurance sector across the UK.

The Managing Director of H&H Insurance Brokers, Paul Graham, praised the hard work and commitment of the team in delivering top-notch service to clients. He noted that the recognition from Feefo and the Insurance Times Awards is a testament to this effort. Despite the rising inflation and cost-of-living crisis, the company remains dedicated to understanding and fulfilling their customers’ needs.

H&H Insurance Brokers offers independent advice on rural and business insurance and has headquarters in Carlisle, with offices in Durham, Scottish Borders, North Wales, and Ruthin.

Feefo established its Trusted Service Awards in 2014 to honor brands that receive exceptional customer feedback and use the platform for verified reviews. The awards are unique in that they reflect a company’s dedication to exceptional customer service by analyzing feedback from actual customers.

Tony Wheble, CEO at Feefo, said that this year has been challenging for many businesses, but he is proud to acknowledge those who have provided high levels of customer service despite the difficulties. He congratulated H&H Insurance Brokers for their consistent delivery of great customer service and looked forward to their continued success in the future.

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